Your privacy matters to us. This policy explains exactly what personal data khela ghor collects, why we collect it, how we use it, and what rights you have over your own information. Please read it before you register or use the platform.
Khela ghor is committed to protecting the privacy of every player who uses our platform. We understand that handing over personal information — your mobile number, your payment details, your identity documents — requires trust. We take that trust seriously, and this Privacy Policy is our commitment to being transparent about how we handle your data.
This policy covers all personal data collected through the khela ghor website at khela-ghor.live, through the khela ghor mobile app, and through any communications you have with our support team. It explains what we collect, why we collect it, who we share it with, and how long we keep it. It also explains your rights as a data subject and how to exercise them.
Khela ghor does not sell your personal data to third parties for marketing purposes. We do not share your information with anyone who does not need it to operate the platform or comply with legal obligations. That's the short version — the full details are below.
Khela ghor collects personal data in several categories depending on how you interact with the platform. Here is a breakdown of the types of data we may hold about you:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | For verification |
| Contact Data | Mobile number, email address | Required at registration |
| Financial Data | bKash / Nagad / Rocket account numbers, transaction history | Required for payments |
| Technical Data | IP address, device type, browser, operating system | Collected automatically |
| Usage Data | Games played, bets placed, session duration, pages visited | Collected automatically |
| Communications Data | Support chat logs, emails sent to khela ghor | When you contact us |
Khela ghor collects personal data through the following channels:
Khela ghor uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without obtaining your explicit consent first.
Khela ghor does not sell, rent, or trade your personal data to any third party. We only share your data with carefully selected partners who need it to help us operate the platform, and only to the extent necessary for that purpose.
Khela ghor uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
Khela ghor retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The following general retention periods apply:
When your data is no longer required, khela ghor will securely delete or anonymise it in accordance with our internal data management procedures.
Khela ghor takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure.
As a khela ghor player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.
Request a copy of the personal data khela ghor holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to hold it.
Ask us to limit how we use your data while a dispute or request is being resolved.
Receive your personal data in a structured, machine-readable format.
Object to the processing of your data for direct marketing or legitimate interest purposes.
The khela ghor platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the khela ghor platform or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a notification, khela ghor will promptly investigate and, if confirmed, delete the minor's account and all associated personal data without delay. We may also implement additional age verification measures to prevent recurrence.
Khela ghor may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the effective date at the top of this page. In some cases, we may also notify registered players via email or an in-platform notification.
We encourage you to review this Privacy Policy periodically. Continued use of the khela ghor platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how khela ghor handles your personal information, please get in touch with our support team:
Email us at [email protected] — our team is available 24/7 and will handle all privacy-related requests with care and confidentiality.
For information about how we handle responsible gaming data, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.
Our Commitment
Privacy at khela ghor isn't just a legal checkbox. It's built into how we operate — from the way we store your data to the way we train our support team.
Every connection to the khela ghor platform is protected by SSL/TLS encryption. Your personal and financial data is never transmitted in plain text.
Khela ghor will never sell your personal data to advertisers, data brokers, or any third party. Your information stays within the platform ecosystem.
Access to your personal data within khela ghor is restricted to authorised staff only. We use role-based access controls and audit logs to enforce this.
Your bKash, Nagad, and Rocket account details are used only to process your transactions. Khela ghor does not store full payment credentials on our servers.
From access requests to deletion, khela ghor gives you real control over your personal information. Submit a request anytime and we'll respond within 30 days.
Our infrastructure is monitored around the clock for threats and anomalies. Regular security audits ensure the khela ghor platform stays ahead of emerging risks.