Khela Ghor Terms and Conditions

1 Acceptance of Terms

By accessing, registering on, or using the khela ghor platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and khela ghor. If you are using the platform on behalf of another person, you confirm that you have the authority to bind that person to these terms.

Khela ghor reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Continued use of the khela ghor platform after any changes have been published constitutes your acceptance of the revised terms.

2 Eligibility and Age Requirements

To register and play at khela ghor, you must meet the following eligibility requirements at all times:

• You must be at least 18 years of age. Khela ghor strictly prohibits access by anyone under 18.
• You must be legally permitted to participate in online gaming activities in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting as an agent or representative of another person for the purpose of placing bets.
• You must not be a current employee, contractor, or close family member of a khela ghor employee.

Khela ghor takes underage gambling seriously. If you are aware of a minor attempting to access the platform, please contact our support team immediately at [email protected].

3 Account Registration and Security

Each player is permitted to hold only one account on the khela ghor platform. Creating multiple accounts — whether under the same name, mobile number, device, or payment method — is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances held within them.

When registering your khela ghor account, you agree to provide accurate, current, and complete information. You must keep your account details up to date. Providing false information during registration is a breach of these terms and may result in immediate account closure.

• You are solely responsible for maintaining the confidentiality of your login credentials.
• You must not share your khela ghor account password with any other person.
• You must notify khela ghor support immediately if you suspect unauthorized access to your account.
• Khela ghor will not be liable for any losses resulting from unauthorized account access caused by your failure to keep your credentials secure.

4 Deposits and Withdrawals

Khela ghor supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). By making a deposit, you confirm that the funds belong to you and are not derived from any illegal activity.

Minimum and maximum deposit and withdrawal amounts are displayed within your khela ghor account dashboard and may be updated from time to time. Khela ghor processes withdrawal requests during normal operating hours. While we aim to process all withdrawals within minutes, processing times may vary depending on the payment method and verification requirements.

• Withdrawals will only be processed to the same payment method used for the original deposit where possible.
• Khela ghor reserves the right to request identity verification before processing any withdrawal.
• Withdrawals may be delayed or withheld if there is a reasonable suspicion of fraudulent activity or a breach of these terms.
• Deposits made in error cannot be reversed once they have been credited to your khela ghor balance.
• Khela ghor is not responsible for delays caused by third-party payment processors or mobile banking services.

5 Bonuses and Promotions

Khela ghor offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms and conditions that are published alongside each offer on the khela ghor promotions page. In the event of any conflict between a specific promotion's terms and these general Terms and Conditions, the specific promotion terms will take precedence.

• Bonuses are credited to your khela ghor account in accordance with the terms of the specific promotion.
• Wagering requirements must be met before any bonus funds or winnings derived from bonus funds can be withdrawn.
• Khela ghor reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the stated wagering requirements.
• Any attempt to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all bonus funds.
• Khela ghor reserves the right to reclaim bonus funds if it determines that a player has exploited a promotion in bad faith.

6 Gameplay and Betting Rules

All games available on the khela ghor platform operate according to their individual game rules, which are accessible within each game interface. By placing a bet, you confirm that you understand and accept the rules of the game you are playing.

• Bets placed and confirmed on the khela ghor platform are final and cannot be cancelled or reversed.
• In the event of a technical error or system malfunction during a game round, khela ghor reserves the right to void the affected bets and return stakes to players.
• Khela ghor uses certified random number generation for applicable games. Live dealer games are conducted by real dealers in real time.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• Khela ghor reserves the right to limit or restrict betting activity on any account at its sole discretion.

7 Prohibited Conduct

The following activities are strictly prohibited on the khela ghor platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any other tools to interact with the khela ghor platform in a way not intended for human players.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities in the khela ghor platform. Any such issues must be reported to support immediately.
• Using stolen, fraudulent, or unauthorized payment methods to fund your khela ghor account.
• Attempting to launder money or use the platform for any illegal financial activity.
• Creating multiple accounts to circumvent account restrictions, claim duplicate bonuses, or evade a self-exclusion.
• Engaging in any form of harassment, abuse, or threatening behavior toward khela ghor staff or other players.
• Misrepresenting your identity or providing false documentation during any verification process.

8 Responsible Gaming

Khela ghor is committed to promoting responsible gaming among all players on the platform. We provide a range of tools to help you stay in control of your gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are accessible from your account dashboard at any time.

• You can set daily, weekly, or monthly deposit limits on your khela ghor account at any time. Reductions take effect immediately; increases are subject to a cooling-off period.
• Session time reminders can be configured to alert you after a set period of continuous play.
• Self-exclusion allows you to lock your khela ghor account for a defined period. During self-exclusion, you will not be able to log in, deposit, or place bets.
• If you believe you have a gambling problem, we strongly encourage you to use the self-exclusion tool and seek professional support.

For more detailed information about responsible gaming tools and support resources, please visit our dedicated Responsible Gaming page.

9 Privacy and Data Protection

Khela ghor collects and processes personal data in accordance with our Privacy Policy, which is available at khela-ghor.live/privacy-policy. By registering on the khela ghor platform, you consent to the collection and use of your personal data as described in that policy.

• Khela ghor will never sell your personal data to third parties for marketing purposes.
• Your data may be shared with payment processors and identity verification services as required to operate the platform.
• Khela ghor uses industry-standard encryption to protect all personal and financial data stored on our systems.
• You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected].

10 Account Suspension and Termination

Khela ghor reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or use of stolen payment methods.
• Failure to complete identity or age verification when requested.
• Abusive or threatening behavior toward khela ghor staff or other players.
• Regulatory or legal requirements that necessitate account closure.

If your account is closed due to a breach of these terms, any balance remaining in your account may be forfeited. If your account is closed for any other reason, khela ghor will return any legitimate balance to you via your registered payment method, subject to verification requirements.

You may also close your khela ghor account at any time by contacting our support team. Closing your account does not affect any obligations that arose prior to closure.

11 Limitation of Liability

To the fullest extent permitted by applicable law, khela ghor shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

• Loss of winnings due to technical errors, system outages, or connectivity issues beyond khela ghor's reasonable control.
• Unauthorized access to your account resulting from your failure to maintain the security of your login credentials.
• Delays in payment processing caused by third-party payment providers.
• Any decision made by khela ghor in the exercise of its rights under these Terms and Conditions.

12 Changes to These Terms

Khela ghor may update these Terms and Conditions at any time. When material changes are made, we will update the effective date shown at the top of this page. In some cases, we may also notify registered players via email or an in-platform notification.

It is your responsibility to review these terms periodically. If you continue to use the khela ghor platform after updated terms have been published, you are deemed to have accepted the revised terms. If you do not agree with any changes, you must stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your khela ghor account, please contact our support team:

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact support directly. For frequently asked questions, visit our FAQ page.